
That doesn't undermine or outweigh the benefits of embodying such technologies because the commercial, people and CSR benefits are there to be witnessed (if you are prepared to look). It allows people to speak up, contribute, share knowledge & experience. It's this kind of fundamental shift that can help lift people and organisations out of a world of negativity, isolation and depression and start focussing on positive efforts, identifying innovative (often simple) opportunities to get back on track and be instrumental in the UK (EU, US, the World!) beat stagflation.
On that latter note (warning to readers who wish to avoid political influence to look away now), it is disconcerting to see the Chancellor of the Exchequer sees 110% effort (not increased effort, but total effort) as achievable. Whilst mathematically it is not, have we arrived at a point of optimism over realism or are we simply seeing the face of political showmanship.
Either way, the message is clear, the government is not in a position to help businesses, it is down to leaders and business professionals offering value-add expertise to work this one out. If you are still not convinced, for an elemental view on the commercial power of social media and its potential take a look here. People, Businesses, Communities and Governments could benefit a great deal.